Privacy Policy
Last updated: August 28, 2026
How Novel Home Goods collects, uses and protects your information.
1. Data We Collect
Inquiry and sourcing forms: your name, email, phone / WhatsApp number, country, product or SKU of interest, estimated quantity and message.
Newsletter subscription: your email address.
Account registration: your name, email, company, country and phone number.
2. How We Use Your Data
To respond to your inquiry and send you a quote, normally within 24 hours.
To coordinate samples, orders and shipping for your sourcing requests.
To send product updates or price lists, only if you have subscribed.
To improve our products and website using aggregated, non-personal statistics.
3. Sharing Your Data
We do not sell or rent your personal data. We share it only with service providers (logistics, email delivery) when necessary to fulfil your request, and only to the extent required.
4. Retention and Security
We keep your data only as long as needed for the purpose it was collected, and apply reasonable technical and organisational safeguards.
5. Cookies
We use minimal cookies for language and theme preference only. We do not run advertising tracking cookies on this site.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us using the details below.
7. Contact Us
For any privacy question or request, email us or write to our office. We reply within 2 business days.
qin53390@126.com
Yiwu, Zhejiang, China