Privacy Policy

Last updated: August 28, 2026

How Novel Home Goods collects, uses and protects your information.

1. Data We Collect

Inquiry and sourcing forms: your name, email, phone / WhatsApp number, country, product or SKU of interest, estimated quantity and message.

Newsletter subscription: your email address.

Account registration: your name, email, company, country and phone number.

2. How We Use Your Data

To respond to your inquiry and send you a quote, normally within 24 hours.

To coordinate samples, orders and shipping for your sourcing requests.

To send product updates or price lists, only if you have subscribed.

To improve our products and website using aggregated, non-personal statistics.

3. Sharing Your Data

We do not sell or rent your personal data. We share it only with service providers (logistics, email delivery) when necessary to fulfil your request, and only to the extent required.

4. Retention and Security

We keep your data only as long as needed for the purpose it was collected, and apply reasonable technical and organisational safeguards.

5. Cookies

We use minimal cookies for language and theme preference only. We do not run advertising tracking cookies on this site.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us using the details below.

7. Contact Us

For any privacy question or request, email us or write to our office. We reply within 2 business days.

qin53390@126.com

Yiwu, Zhejiang, China

WhatsApp